Frequently Asked Questions

What is the role of CAPIC?

The Canadian Association of Professional Immigration Consultants (CAPIC) is the professional organization created for Regulated Canadian Immigration Consultants and founded on the four pillars of education, information, lobbying, and recognition. CAPIC leads, connects, protects, and develops the protection, serving the best interests of its members.

As the voice of immigration consultants, we have always been committed to promoting and protecting the integrity of the profession.



What are the advantages of becoming a member?

Discounted education programs, the IMMeForum, IMMeCentre, a Goodlife discount, Lexbase, a Courier Services discount, Career Establishment Services, and reduced seminar prices are just some of the many ways we reward our members.

For a detailed list, please visit Membership Fees and Benefits.


How do I apply for membership?

To apply for CAPIC membership, visit www.capicconnect.com , create a User Account, and complete the membership application by following the instructions on your dashboard.


How long does it take to become a member?

Provided that you have submitted the membership application, paid the membership fee, and submitted all the required documents, the application will take around seven to ten business days to process. This number may vary, however, depending on the total number of membership applications that CAPIC receives at a given time.


What are the required supporting documents for CAPIC membership application?

The required documents depend on the category of membership for which you are applying.


The following are the required documents for Registered Membership:

  1. Proof of your Authorized Representative status – please send a copy of one of the following documents:
    1. Your ICCRC ID card, or
    2. Your ICCRC membership certificate, or
    3. An email/letter from the ICCRC that confirms your member status (please ensure you forward the complete header of the email if you are planning to forward the email message)
  2. A copy of an official photo ID document:
    1. Your Canadian PR card
    2. The personal data page in your Canadian Passport
  3. A completed copy of the Declaration of Good Character



The following are the required documents for RISIA Associate Membership:
  1. Proof of your RISIA status – please send a copy of one of the following documents:
    1. Your ICCRC ID card, or
    2. Your ICCRC membership certificate, or
    3. An email/letter from the ICCRC that confirms your RISIA status (please ensure you forward the complete header of the email if you are planning to forward the email message)
  2. A copy of an official photo ID document:
    1. Your Canadian PR card
    2. The personal data page in your Canadian Passport
  3. A completed copy of the Declaration of Good Character


The following are the required documents for Registered Member of a Canadian Law Society Associate Membership:

  1. Proof of your Law Society Membership
  2. A copy of an official photo ID document:
    1. Your Canadian PR card
    2. The personal data page in your Canadian Passport
  3. A completed copy of the Declaration of Good Character


The following are required documents for an Associate of an RCIC or Registered Member of a Canadian Law Society:

  1. A scanned copy of your Canadian PR card or Canadian passport information page.
  2. A completed copy of the Declaration Form for Associate Membership attached (To be completed by you and the RCIC or lawyer you are working under)
  3. A completed copy of the Declaration of Good Character
  4. An original or true certified copy of a valid Canadian police clearance certificate to be sent out to the address below:
  5. Shumu Haque

    Membership Coordinator, CAPIC

    245 Fairview Mall Drive, Suite 407

    Toronto, ON M2J 4T1

The following are the required documents for Student Membership:

  1. A scanned copy of your Canadian PR card or Canadian passport information page.
  2. Proof of Enrollment to the Immigration Practitioners Program or, if you graduated within the past 12 months, your graduation certificate or transcript. Note that an enrollment contract from the school is only acceptable if accompanied by a tuition fee receipt.
  3. A completed copy of the Declaration of Good Character
  4. An original or true certified copy of a valid Canadian police clearance certificate to be sent out to the address below:
  5. Shumu Haque

    Membership Coordinator, CAPIC

    245 Fairview Mall Drive, Suite 407

    Toronto, ON M2J 4T1

If copying ICCRC ID or certificates is strictly prohibited, how can I copy and submit them to CAPIC for membership application purposes?

CAPIC has the explicit authorization from the ICCRC Registrar to reproduce an ICCRC Certificate or ID card to confirm ICCRC membership when a person is applying for and/or renewing their CAPIC membership.

To view the Certification Reproduction Exemption Letter from the ICCRC Registrar, click here.


How much does it cost to attend a seminar?

Depending on the seminar, non-member fees tend to cost around $75. Members tend to pay around $50, and students (non-members) pay around $75. For the exact costs of a specific seminar, please refer to the seminar registration form.

Although we aim to keep seminar costs consistent, prices may vary depending on several factors, such as whether the event is a workshop, a half-day event, or a full-day event. Take advantage of CAPIC's Seminar Bundle, a unique package of seminars available at a discounted price. The Seminar Bundle special is offered from January 1 to April 30 each year and includes all seminars, except the NEC (now the NCIC).


Why do we need to pay an additional fee for the education programs on top of our membership fee?

There are some essential costs involved in each of the education programs we offer.

Our members are charged a minimal fee so that they can afford some of the event costs. However, for those who subscribe to the CPD Seminar Bundle, the cost is currently a nominal fee of $1+tax. Therefore, our members can now access over 50 CPD hours during a calendar year by paying just $1 +tax more on their membership fee.

To simplify it further, a Regular Package Subscriber receives all Regular Membership benefits and over 50 CPD hours for the membership fee, totalling $381+tax/ year.

A Gold Package Subscriber receives all Regular Membership benefits, over 50 CPD hours, and the added benefits of the Gold Subscription Package, totalling $596+tax/ year

Will I have to report my attendance to the ICCRC or will CAPIC do it for me?

CAPIC always reports in-person attendance to the ICCRC. However, if you are attending by webinar, please note that you will be required to fill the ICCRC CPD Reporting Form and CPD Certification Form before submitting them to the ICCRC.


When will the recording of the seminar I attended be released?

Recordings are normally released within two weeks following the seminar date. As soon as the seminar recording is released, it will be posted under the "My CPD Programs" section of the User's Homepage. For more information regarding the release date of the recordings, please contact Alex Cheng at techsupport@capic.ca.


I never received the recording from the seminar I attended. Can you help me?

We recommend that you check the spam folder of your inbox if you have not received an email regarding the seminar recording. Seminar recordings are now accessible on our website under the "My CPD Programs" section of the User's Homepage. Please contact Alex Cheng at techsupport@capic.ca. if you require the seminar recording email to be sent again.


Where can I find the invoice for the seminar I paid for?

Please log in to your account and click on “Invoices.”

How can I access the webinar?

You will be sent the login instructions for the webinar upon registering. The webinar login information can now be found on the User's Homepage under the "My CPD Programs" section as well.

If you do not receive this information or are unable to locate it on the User's Homepage, please contact Alex Cheng at techsupport@capic.ca.


How can I access the recording as a non-member?

To access the recording, you are required to log in to the User’s Homepage. To log in, please enter the email address you used when registering for our seminar, and enter the password listed in the confirmation email when you first registered for our seminar. If you forgot your password, you can reset it by clicking on the “Forgot your password” section, shown here.


IMMeForum Instructions


1. To access the IMMeForum:

  1. Upon successful login to CAPIC Connect, click on "IMMeForum" on your Dashboard.
  2. Review the Terms and Conditions of Use, and then click on "Accept Terms & Launch IMMeForum" to proceed to the IMMeForum's archives page.
  3. Select the "Solutions" list to view messages posted by other forum users and to post your message.
  4. Select the "E-suggestions" list to provide us with ideas to improve our services.
  5. Select the "Lobby-ideas" list to provide us with ideas for our lobbying activities.
  6. To post a new message, click on "Post Your Message" under "Options" on the right-hand side of the page.

2. To stop receiving emails from the IMMeforum:

  1. Click on "Subscriber's Corner" on the IMMeForum's archives page.
  2. Select the "Settings" option for the "Solutions" list.
  3. Select the "Mail delivery disabled temporarily" option under "Miscellaneous," then click on "Update Options."
Due to the large volume of IMMeForum postings, we highly recommend that you create either a new folder in your email account dedicated to forum emails, or a designated email account for the forum.

3. To change your email address for your IMMeForum subscription, please follow the instructions below:

  1. Click on "Subscriber's Corner" on the IMMeForum's archives page.
  2. Enter the new email address you would like to use.
  3. Click on "Update Options."
  4. Once the above has been done, please proceed to the IMMeForum's Terms and Conditions of Use page on CAPIC Connect, and use the login reset option below the accept button.
  5. Once you have entered your new email address and have clicked “Confirm,” you can proceed to access the IMMeForum.
Please send enquiries related to the IMMeForum to techsupport@capic.ca.


IMMeCentre Instructions:

To access the IMMeCentre:

  1. Upon successful login to CAPIC Connect, click on "IMMeCentre" on your Dashboard.
  2. Review the Terms and Conditions of Use, then click on "Accept Terms & Launch IMMeCentre" to proceed to the IMMeCentre's main page.
  3. Click on:
    • ImmQuest: to access articles on case law and court decisions.
    • Articles: to review articles on a given topic.
    • Knowledge Cloud: to access contact information from government departments and government policies and records.
    • Education Corner: to watch non-CPD seminar videos from the past.
Please send enquiries related to the IMMeCentre to techsupport@capic.ca.

Additional Member Services:

To access additional member services, upon successful login to CAPIC Connect, click on "Services" and select the service of your choice.Please send enquiries related to additional member services to membership@capic.ca.


Education Partner Program(EPP)


1. What is EPP?

The Education Partner Program is an ambitious CAPIC initiative to bring its members and Canadian educational institutions together. Through EPP, CAPIC will serve as a bridge between RCICs and educational institutions.

2. How would it help me?

As a bridge between CAPIC members and educational institutions, RCICs would be able to send eligible international students to these institutions and receive the requisite commission. It will give members access to a wide array of institutions that were previously inaccessible.

3. Is there a list of educational institutions linked to CAPIC?

CAPIC is in the advanced stages of negotiating with educational institutions to reach an agreement and will update the institution list on CAPIC Connect from time to time.

4. How much commission will I make?

CAPIC is a not-for-profit organization. Thus, we want our members to keep all the commission received from referring international students to the relevant educational institutions.

5. Is there a fee for this program?

CAPIC wants to cover the administrative costs of arranging the agreement between CAPIC members and educational institutions. Thus, there will be a nominal charge. The schedule for this will be available soon.

6. How can I be a part of this program?

The EPP is open to all CAPIC members. However, you will need to show interest by filling out the application form available on CAPIC Connect and signing the necessary agreements therein.

7. If I need clarification, who can I approach?

You can contact Mr. Kunal Thakur, RCIC, at kunal@capic.ca or by phone at +1-416-483-7044 ex. 30.

8. How do I send documentation to the institutions?

CAPIC will create an interface where members can upload documents to be forwarded to the institutions. The members are advised to refrain from contacting the institutions directly, as this may create confusion at multiple levels and may harm the student’s prospects by delaying applications.

9. Does CAPIC help me recruit international students?

CAPIC can only help members by arranging agreements with educational institutions for placing international students, but all efforts toward recruiting international students must be undertaken by the member.

10. Can I charge additional study permit application or other immigration services fees?

CAPIC advises against charging fees other than those required by the educational institution. Members can earn their share through commissions released by the educational institutions.

11. What kind of support will CAPIC provide me with?

CAPIC will provide access to educational institutions for placing international students, and will create an interface where members can submit and receive the required documentation. If need be, CAPIC will also negotiate with the institutions to represent members at select educational fairs. Lastly, CAPIC will take care of any invoicing issues.

12. Can I attend events such as ICEF or other international forums for students?

CAPIC strongly recommends that members attend international student events to stay informed on the international education sector. Apart from this, CAPIC also suggests that members undertake the Canada Course for Education Agents (CCEA), jointly conducted by ICEF, CBIE, and Global Affairs Canada.

13. Is there a yearly minimum number of international students required from me?

Educational institutions review their contracts/agreements with agents periodically and tend to weed out non-performing agents. We will review member performance annually and may ask for improvement when necessary.

14. Which institutions will CAPIC try to partner with?

CAPIC will provide its members with several options, including private and public institutions, at all study levels and in all Canadian provinces and territories.

Can I have the contact information from one of your immigration consultants?

Due to privacy legislation, CAPIC is unable to provide the contact information for individual members. If you know the member you wish to contact, you can search that information here. If you require assistance to reach a CAPIC Member, please call us at 416-483-7044. We will be glad to pass on your contact information to the member in question.


Can I work with an immigration consultant (from your list)?

CAPIC does not make such arrangements nor do we provide referral services. If you are interested in an internship or establishing a business relationship with a member, please call us at 416-483-7044 and we will pass on your contact information.


How do I become a Regulated Canadian Immigration Consultant (RCIC)?

CAPIC is not the regulatory body for such matters. The ICCRC (Click Here) is the sole body responsible for regulating immigration consultants, ensuring that they are licensed and respectful of the rules of practice. If you wish to receive more information regarding the process to become an immigration consultant, please contact the ICCRC toll free at 1-877-836-7543.

Why should I use a Registered Canadian Immigration Consultant (RCIC)?

RCICs are experts in Canadian immigration law and practice. They are trained, tested, certified, and required to stay informed regarding immigration changes, so that their advice is accurate and current. RCICs will help you choose the best program to obtain your permanent or temporary residence.


How can I check if someone is a Registered Canadian Immigration Consultant?

RCICs are listed on the official ICCRC website. Consumers can consult this website to ensure that their consultant is registered or to find other RCICs in their area.


How can I file a complaint against an RCIC?

All complaints against RCICs must be filed with the ICCRC. If you have any issues with the immigration services you were provided, you can contact the ICCRC in the following ways:


Mail: 5500 North Service Road, Suite 1002

          Burlington, ON  L7L 6W6


Tel:   289-348-0422

          1-877-836-7543 (Toll free)

Fax:  1-877-315-9868


Email: info@iccrc-crcic.ca