Frequently Asked Questions

What is the role of CAPIC?

The Canadian Association of Professional Immigration Consultants (CAPIC) is the professional organization created for Regulated Canadian Immigration Consultants and founded on the four pillars of education, information, lobbying, and recognition. CAPIC leads, connects, protects, and develops the protection, serving the best interests of its members.

As the voice of immigration consultants, we have always been committed to promoting and protecting the integrity of the profession.



What are the advantages of becoming a member?

Discounted education programs, the IMMeForum, IMMeCentre, a Goodlife discount, Lexbase, a Courier Services discount, Career Establishment Services, and reduced seminar prices are just some of the many ways we reward our members.

For a detailed list, please visit Membership Fees and Benefits.


How do I apply for membership?

To apply for CAPIC membership, visit www.capicconnect.com , create a User Account, and complete the membership application by following the instructions on your dashboard.


How long does it take to become a member?

Provided that you have submitted the membership application, paid the membership fee, and submitted all the required documents, the application will take around seven to ten business days to process. This number may vary, however, depending on the total number of membership applications that CAPIC receives at a given time.


What are the required supporting documents for CAPIC membership application?

The required documents depend on the category of membership for which you are applying.


The following are the required documents for Registered Membership to be provided within 5 days of submitting the membership application online:

  1. Proof of professional status as a Regulated Immigration Consultant:
    1. Membership identification card of the Authorized Regulator; or
    2. Membership certificate issued by the Authorized Regulator; or
    3. An email or letter from the Authorized Regulator confirming member status;
  2. A copy of a valid photo identification issued by the federal government of Canada or by a Canadian province or territories:
    1. Canadian Permanent Resident Card (Front and Back)
    2. Canadian Citizenship Card (Front and Back)
    3. Canadian Passport personal data page
    4. Provincial Driver’s License (Only acceptable if submitted along with the proof of Canadian Citizenship)
    5. Provincial Identification Card (Only acceptable if submitted along with the proof of Canadian Citizenship)
  3. Proof of good and reputable character:
    1. Reference letters from 2(Two) professionals or Regulated Canadian Immigration Consultant who have known the applicant for at least two years; or
    2. A completed copy of the Declaration of Good Character



The following are the required documents for Registered Membership to be provided within 5 days of submitting the membership application online:
  1. Proof of professional status as a Regulated International Student Immigration Advisor (RISIA):
    1. Membership identification card of the Authorized Regulator; or
    2. Membership certificate issued by the Authorized Regulator; or
    3. An email or letter from the Authorized Regulator confirming member status;
  2. A copy of a valid photo identification issued by the federal government of Canada or by a Canadian province or territories:
    1. Canadian Permanent Resident Card (Front and Back)
    2. Canadian Citizenship Card (Front and Back)
    3. Canadian Passport personal data page
    4. Provincial Driver’s License (Only acceptable if submitted along with the proof of Canadian Citizenship)
    5. Provincial Identification Card (Only acceptable if submitted along with the proof of Canadian Citizenship)
  3. Proof of good and reputable character:
    1. Reference letters from 2(Two) professionals or Regulated Canadian Immigration Consultant who have known the applicant for at least two years; or
    2. A completed copy of the Declaration of Good Character


The following are the required documents for Registered Membership to be provided within 5 days of submitting the membership application online:

  1. Proof of your Law Society Membership:
    1. Membership identification card of the Authorized Regulator; or
    2. Membership certificate issued by the Authorized Regulator; or
    3. An email or letter from the Authorized Regulator confirming member status;
  2. A copy of a valid photo identification issued by the federal government of Canada or by a Canadian province or territories:
    1. Canadian Permanent Resident Card (Front and Back)
    2. Canadian Citizenship Card (Front and Back)
    3. Canadian Passport personal data page
    4. Provincial Driver’s License (Only acceptable if submitted along with the proof of Canadian Citizenship)
    5. Provincial Identification Card (Only acceptable if submitted along with the proof of Canadian Citizenship)
  3. Proof of good and reputable character:
    1. Reference letters from 2(Two) professionals or Regulated Canadian Immigration Consultant who have known the applicant for at least two years; or
    2. A completed copy of the Declaration of Good Character


The following are required documents for an employee of an RCIC, or Registered Member of a Canadian Law Society, to be provided within 10 days of submitting the membership application online:

  1. A copy of a valid photo identification issued by the federal government of Canada or by a Canadian province or territories:
    1. Canadian Permanent Resident Card (Front and Back)
    2. Canadian Citizenship Card (Front and Back)
    3. Canadian Passport personal data page
    4. Provincial Driver’s License (Only acceptable if submitted along with the proof of Canadian Citizenship)
    5. Provincial Identification Card (Only acceptable if submitted along with the proof of Canadian Citizenship)
  2. Proof of good and reputable character:
    1. Reference letters from 2(Two) professionals or Regulated Canadian Immigration Consultant who have known the applicant for at least two years; or
    2. A completed copy of the Declaration of Good Character
  3. A completed copy of the Declaration Form for Associate Membership attached (To be completed by you and the RCIC or lawyer you are working under)
  4. An original or true certified (hard) copy of your valid Canadian Police Clearance Certificate (Obtained within 4 months from the date of submission to CAPIC)

    The police clearance should be sent out by post to our office address below:

    Shumu Haque

    Membership Coordinator, CAPIC

    245 Fairview Mall Drive, Suite 407

    Toronto, ON M2J 4T1

To complete the process, please provide the following documents to us within 10 days of submitting your membership application online:

  1. A copy of a valid photo identification issued by the federal government of Canada or by a Canadian province or territories:
    1. Canadian Permanent Resident Card (Front and Back)
    2. Canadian Citizenship Card (Front and Back)
    3. Canadian Passport personal data page
    4. Provincial Driver’s License (Only acceptable if submitted along with the proof of Canadian Citizenship)
    5. Provincial Identification Card (Only acceptable if submitted along with the proof of Canadian Citizenship)
  2. Students who are currently enrolled in an Immigration Practitioners Program approved by one of the Regulatory Bodies - A letter from the Registrar of the Immigration Practitioner Program confirming the applicant’s enrolled status or, An individual who has graduated from an Immigration Practitioners Program no more than 18 months prior to his/her CAPIC membership application must submit one of the following documents:
    1. Certified true copy of the graduation certificate which confirm the name of the program and the date of graduation/issuance date; or,
    2. A certified true copy of the final official transcript or an official transcript mailed by the school to CAPIC; or
    3. An official confirmation letter issued by the education institution
  3. Proof of good and reputable character:
    1. Reference letters from 2(Two) professionals or Regulated Canadian Immigration Consultant who have known the applicant for at least two years; or
    2. A completed copy of the Declaration of Good Character
  4. An original or true certified (hard) copy of your valid Canadian Police Clearance Certificate (Obtained within 4 months from the date of submission to CAPIC)

    All required documents should be sent out by post to our office address below:

    Shumu Haque

    Membership Coordinator, CAPIC

    245 Fairview Mall Drive, Suite 407

    Toronto, ON M2J 4T1

If copying ICCRC ID or certificates is strictly prohibited, how can I copy and submit them to CAPIC for membership application purposes?

CAPIC has the explicit authorization from the ICCRC Registrar to reproduce an ICCRC Certificate or ID card to confirm ICCRC membership when a person is applying for and/or renewing their CAPIC membership.

To view the Certification Reproduction Exemption Letter from the ICCRC Registrar, click here.


How much does it cost to attend a seminar?

Depending on the seminar, non-member fees tend to cost around $75. Members tend to pay around $50, and students (non-members) pay around $75. For the exact costs of a specific seminar, please refer to the seminar registration form.

Although we aim to keep seminar costs consistent, prices may vary depending on several factors, such as whether the event is a workshop, a half-day event, or a full-day event. Take advantage of CAPIC's Seminar Bundle, a unique package of seminars available at a discounted price. The Seminar Bundle special is offered from January 1 to April 30 each year and includes all seminars, except the NEC (now the NCIC).


Why do we need to pay an additional fee for the education programs on top of our membership fee?

There are some essential costs involved in each of the education programs we offer.

Our members are charged a minimal fee so that they can afford some of the event costs. However, for those who subscribe to the CPD Seminar Bundle, the cost is currently a nominal fee of $1+tax. Therefore, our members can now access over 50 CPD hours during a calendar year by paying just $1 +tax more on their membership fee.

To simplify it further, a Regular Package Subscriber receives all Regular Membership benefits and over 50 CPD hours for the membership fee, totalling $381+tax/ year.

A Gold Package Subscriber receives all Regular Membership benefits, over 50 CPD hours, and the added benefits of the Gold Subscription Package, totalling $596+tax/ year

Will I have to report my attendance to the ICCRC or will CAPIC do it for me?

CAPIC always reports in-person attendance to the ICCRC. However, if you are attending by webinar, please note that you will be required to fill the ICCRC CPD Reporting Form and CPD Certification Form before submitting them to the ICCRC.


When will the recording of the seminar I attended be released?

Recordings are normally released within two weeks following the seminar date. As soon as the seminar recording is released, it will be posted under the "My CPD Programs" section of the User's Homepage. For more information regarding the release date of the recordings, please contact Alex Cheng at techsupport@capic.ca.


I never received the recording from the seminar I attended. Can you help me?

We recommend that you check the spam folder of your inbox if you have not received an email regarding the seminar recording. Seminar recordings are now accessible on our website under the "My CPD Programs" section of the User's Homepage. Please contact Alex Cheng at techsupport@capic.ca. if you require the seminar recording email to be sent again.


Where can I find the invoice for the seminar I paid for?

Please log in to your account and click on “Invoices.”

How can I access the webinar?

You will be sent the login instructions for the webinar upon registering. The webinar login information can now be found on the User's Homepage under the "My CPD Programs" section as well.

If you do not receive this information or are unable to locate it on the User's Homepage, please contact Alex Cheng at techsupport@capic.ca.


How can I access the recording as a non-member?

To access the recording, you are required to log in to the User’s Homepage. To log in, please enter the email address you used when registering for our seminar, and enter the password listed in the confirmation email when you first registered for our seminar. If you forgot your password, you can reset it by clicking on the “Forgot your password” section, shown here.


IMMeForum 2.0 Instructions


Through web interface:

  1. Log in to your CAPIC Connect Dashboard and select “IMMeForum 2.0”.
  2. You can sort the messages “By Category,” “By Topic,” and “By Chronological Order” at the top.
  3. By default, the messages are sorted by category. There are six main categories: “CAPIC Announcement,” “Permanent Residency Categories,” “Temporary Residency Categories,” “Refugee/Appeals/PFL,” “Industry,” and “Others.”
  4. Select a subcategory to display the five most recent topics. Select “View All Posts in This Category” to view all the topics.
  5. Select a topic to read related messages. Select “Back” to return to the previous screen.
  6. You can view all the topics you have posted or responded to by clicking on “My Posts.”
  7. You can tag messages by opening the message and clicking “Tag It.” You can aslo create a tag name and select an associated colour. Once a tag has been set up, click “Save Tag.”
  8. Once you have tagged a message, you can click on “Back” or use the message sorting buttons at the top to return to the main page.
  9. To search for a tagged message, click on “Search” to enter the tag name or select the tag colour, then click “Search.”
  10. You can also use the search option to perform a keyword search. Use the “From Date” and “To Date” options to narrow down the search results.
  11. To post a new message, click on “Post New Message.” You are required to select the category of your message on the download list and specify the subject of your message. An attachment can be added via the “Browse” button. Acceptable document types are Microsoft Office documents, PDF files, and JPEG images. Please ensure your file is safe from virus/spam ware.
  12. To access the main CAPIC Connect menu, click on the menu button at the top, next to “CAPIC IMS.”

Through email:

  1. Enter the topic as the subject line of the email.
  2. Enter the message as the content of the email.
  3. Send the email to immeforum@capic.ca. The email must be sent from the email address saved in your IMMeForum Email Subscription Preference.
  4. You will receive a confirmation email containing a link that will redirect you to the category selection page. This page will allow you to select the category your message will be posted under.
  5. You are only required to select a category when posting a new topic. If a category is not selected, the message will not be posted. You are not required to select a category when responding to existing topics.
  6. You can reply to IMMeForum messages by replying to the email message you received from immeforum@capic.ca.
  7. It is recommended that you set up your email account to redirect all emails from immeforum@capic.ca to a separate mail folder or tag.

To change your email settings:

  1. Click “Settings” and enter your new email address.
  2. You can choose what type of email notification you receive under “Send me an email for.” Select “None” if you do not wish to receive emails from the IMMeForum.

New Features:

  1. Sort messages by category, topic, and chronological order.
  2. Tag and colour-code messages of interest.
  3. Choose whether to receive all IMMeForum emails, only tagged posts, only posts to which you replied, or no emails at all.

Important note:

As of Saturday, September 1, at 12:00 AM EDT, the email address solutions@immeforum.ca will no longer be in service. Please send your emails to the following address instead: immeforum@capic.ca

All messages posted before the transition can be found under the Category “IMMeForum Archive (Pre-September 2018).”

Please send enquiries related to the IMMeForum to techsupport@capic.ca



IMMeCentre Instructions:

To access the IMMeCentre:

  1. Upon successful login to CAPIC Connect, click on "IMMeCentre" on your Dashboard.
  2. Review the Terms and Conditions of Use, then click on "Accept Terms & Launch IMMeCentre" to proceed to the IMMeCentre's main page.
  3. Click on:
    • ImmQuest: to access articles on case law and court decisions.
    • Articles: to review articles on a given topic.
    • Knowledge Cloud: to access contact information from government departments and government policies and records.
    • Education Corner: to watch non-CPD seminar videos from the past.
Please send enquiries related to the IMMeCentre to techsupport@capic.ca.

Additional Member Services:

To access additional member services, upon successful login to CAPIC Connect, click on "Services" and select the service of your choice.Please send enquiries related to additional member services to membership@capic.ca.


Education Partner Program(EPP)


1. What is EPP?

The Education Partner Program is an ambitious CAPIC initiative to bring its members and Canadian educational institutions together. Through EPP, CAPIC will serve as a bridge between RCICs and educational institutions.

2. How would it help me?

As a bridge between CAPIC members and educational institutions, RCICs would be able to send eligible international students to these institutions and receive the requisite commission. It will give members access to a wide array of institutions that were previously inaccessible.

3. Is there a list of educational institutions linked to CAPIC?

CAPIC has successfully arranged direct tie-ups with Canadian schools. You can find the full list in your CAPIC Connect account.

4. How much commission will I make?

CAPIC is a not-for-profit organization. Thus, we want our members to keep all the commission received from referring international students to the relevant educational institutions.

5. Is there a fee for this program?

Although CAPIC operates as a non-profit organization, we still need to cover the administrative costs of arranging the agreement between CAPIC members and educational institutions. For the current year, the Board has approved the following charges, payable when a member has successfully placed a student at a participating school and when the school releases the commission into the CAPIC trust account.
Commission Received CAPIC Administrative Charge
$1000 and under $100
$1001 - $1500 $150
$1501 - $2000 $200
$2001 and above $250

* All figures are in Canadian Dollars

* All calculations are on per student/ per year basis

* Figures will be rounded off to the nearest dollar

6. If my client is denied an admission/study permit, will I still need to pay administrative charges to CAPIC?

CAPIC charges an administrative fee of CAD $250 per student only when the commission for the referred student has been released by the partner school. However, this situation may change in the future, in which case all members who have registered for the Education Partner Program will be notified.

7. How can I be a part of this program?

The EPP is open to all CAPIC members. However, you will need to show interest by filling out the application form available on CAPIC Connect and signing the necessary agreements therein.

8. If I need clarification, who can I approach?

You can contact Mr. Kunal Thakur, RCIC, at kunal@capic.ca or by phone at +1-416-483-7044 ex. 30.

9. How do I send documentation to the institutions?

CAPIC will create an interface where members can upload documents to be forwarded to the institutions. The members are advised to refrain from contacting the institutions directly, as this may create confusion at multiple levels and may harm the student’s prospects by delaying applications.

10. Does CAPIC help me recruit international students?

CAPIC can only help members by arranging agreements with educational institutions for placing international students, but all efforts toward recruiting international students must be undertaken by the member.

11. Can I charge additional study permit application or other immigration services fees?

CAPIC advises against charging fees other than those required by the educational institution. Members can earn their share through commissions released by the educational institutions.

12. What kind of support will CAPIC provide me with?

CAPIC will provide access to educational institutions for placing international students, and will create an interface where members can submit and receive the required documentation. If need be, CAPIC will also negotiate with the institutions to represent members at select educational fairs. Lastly, CAPIC will take care of any invoicing issues.

13. Can I attend events such as ICEF or other international forums for students?

CAPIC strongly recommends that members attend international student events to stay informed on the international education sector. Apart from this, CAPIC also suggests that members undertake the Canada Course for Education Agents (CCEA), jointly conducted by ICEF, Languages Canada, and the Canadian Association of Public Schools International, with the support of the Canadian Consortium for International Education.

14. Is there a yearly minimum number of international students required from me?

Educational institutions review their contracts/agreements with agents periodically and tend to weed out non-performing agents. We will review member performance annually and may ask for improvement when necessary.

15. Which institutions will CAPIC try to partner with?

CAPIC will provide its members with several options, including private and public institutions, at all study levels and in all Canadian provinces and territories.

16. Will CAPIC help me with issuance of Offer Letters from Schools and/ or Study Permits from IRCC?

CAPIC under no circumstance will influence the issuance of Offer Letters from Schools and/or Study Permit Applications from IRCC. The members are required to make their own due diligence in obtaining Offer Letters from Schools and Study Permits from IRCC.

17. What happens if the students I referred don’t get issued admission letters?

The issuance of admission letters is the sole prerogative of the schools. Members are required to follow the procedure set by the school to receive an admission letter. However, if the member has successfully applied for the program and the normal processing time has been exceeded, the member can write to the respective school through the CAPIC interface. Members should refrain from communicating directly with the school to avoid any confusion.

18. What happens next after the admission letters are issued? Will CAPIC help me obtain study permits for my clients?

After the Admission/ Offer Letter is issued by the School, the members are required to process the Study Visa of the client according to the rules and regulations laid down by IRCC. CAPIC will not provide assistance in obtaining Study Permits. The member will have the required documentation (Admission Letter) issued by the School to process the Student Visa for their clients.

19. What if my client is unhappy with the admission process?

In such a case the member should immediately notify CAPIC, who may then write to the respective school for an appropriate resolution of the problem.

20. What happens if my clients get accepted, is then issued a study permit and does not show up for classes?

In the event of a student not showing up for the classes, filing for refund, changing schools etc. Schools will generally not issue the commission for such students.

Can I have the contact information from one of your immigration consultants?

Due to privacy legislation, CAPIC is unable to provide the contact information for individual members. If you know the member you wish to contact, you can search that information here. If you require assistance to reach a CAPIC Member, please call us at 416-483-7044. We will be glad to pass on your contact information to the member in question.


Can I work with an immigration consultant (from your list)?

CAPIC does not make such arrangements nor do we provide referral services. If you are interested in an internship or establishing a business relationship with a member, please call us at 416-483-7044 and we will pass on your contact information.


How do I become a Regulated Canadian Immigration Consultant (RCIC)?

CAPIC is not the regulatory body for such matters. The ICCRC (Click Here) is the sole body responsible for regulating immigration consultants, ensuring that they are licensed and respectful of the rules of practice. If you wish to receive more information regarding the process to become an immigration consultant, please contact the ICCRC toll free at 1-877-836-7543.

Why should I use a Registered Canadian Immigration Consultant (RCIC)?

RCICs are experts in Canadian immigration law and practice. They are trained, tested, certified, and required to stay informed regarding immigration changes, so that their advice is accurate and current. RCICs will help you choose the best program to obtain your permanent or temporary residence.


How can I check if someone is a Registered Canadian Immigration Consultant?

RCICs are listed on the official ICCRC website. Consumers can consult this website to ensure that their consultant is registered or to find other RCICs in their area.


How can I file a complaint against an RCIC?

All complaints against RCICs must be filed with the ICCRC. If you have any issues with the immigration services you were provided, you can contact the ICCRC in the following ways:


Mail: 5500 North Service Road, Suite 1002

          Burlington, ON  L7L 6W6


Tel:   289-348-0422

          1-877-836-7543 (Toll free)

Fax:  1-877-315-9868


Email: info@iccrc-crcic.ca